Shipping Policy

***AT THIS TIME WE ARE NOT SHIPPING ICE CREAM. IF THIS CHANGES, WE WILL POST AN ANNOUNCEMENT ON OUR INSTAGRAM AND FACEBOOK PAGES***

If you have any questions, please email us at: shipping@arethusafarmdairy.com

CHEESE

Our cheese is shipped via FedEx Overnight or FedEx 2nd Day.  For quality reasons, we only ship Monday through Wednesday (excluding bank and public holidays). Orders placed before 2 pm Monday through Wednesday will ship out the same day. Orders placed after 2pm on Wednesday will ship out the following Monday. It is the buyer's responsibility to let the gift recipient know to expect a perishable package being delivered and make sure that someone will be home on the day of delivery. 

We are not responsible for damaged or spoiled product if the buyer gives an incorrect delivery address, the shipment goes unopened or recipient is unable to receive shipment/out of town.
 
There are no returns, modifications, or cancellations allowed on any orders once it has shipped.
 
The buyer will be emailed a tracking number once the package is sent.

Packages can only be shipped within the United States of America. 

ICE CREAM***

Our ice cream is shipped via FedEx Overnight. For quality reasons, we only ship Monday through Wednesday (excluding bank and public holidays). 

Orders placed Monday by 2 pm will arrive Tuesday 

Orders placed Tuesday by 2 pm will arrive Wednesday

Orders placed Wednesday by 2 pm will arrive Thursday

Orders placed after 2 pm Wednesday – Sunday will arrive the following Tuesday

Ice Cream is shipped with DRY ICE. For your safety, do not handle dry ice with your bare hands. Remove dry ice bag wearing thick mitts. Place shipping box with dry ice in a well-ventilated area out of the reach of children and pets. The dry ice will sublimate from a solid to a gas. DO NOT PUT DRY ICE ON A COUNTERTOP, IN YOUR FREEZER, DOWN THE SINK OR IN THE GARBAGE.